Shipping policy

Shipping & Delivery Policy

Digital Products
Digital products do not require physical shipping. After your purchase is successfully completed, your digital files will be made available electronically. Please ensure the email address provided during checkout is correct.

If you experience any difficulty accessing your digital purchase, please contact MAPLEWARD MARKET for assistance.

Physical Products
Our apparel, accessories, and other physical merchandise may be produced and fulfilled by third-party fulfillment partners. Because many items are made to order, please allow time for both production and shipping.

Shipping costs and available delivery options, where applicable, will be displayed during checkout before payment is completed.

Delivery times are estimates and may vary depending on the destination, carrier, order volume, weather, customs, or other circumstances outside our control.

International Orders
International customers may be responsible for applicable customs duties, import taxes, or other fees charged by their country or local authorities.

Incorrect Addresses
Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if you notice an error in your shipping information.

Order Problems
If your physical order arrives damaged, defective, or incorrect, please contact us using the contact information provided on our website so we can review the issue.